Blackbird Pricing

Free Trial plans last for 30 days from the date of sign-up.

Note that the Free Trial time limit will always be based on the initial sign-up date for that Blackbird organization. If a user is added to a free trial, they will have the amount of time left on the trial from the original start date.

From within the Blackbird UI, head to “Settings” and select the “Subscription” tab. There, you’ll find options for selecting the right pricing plan from the application.

We accept credit cards and ACH payments for all of our self-serve plans. Customers with an enterprise account can pay via invoice/PO.

Monthly plans are billed on the first of each month and will be prorated for start or cancel dates that fall on different days. Annual plans, which benefit from a 20% discount vs paying monthly, are billed for the full amount on the date that they are purchased.

“Instances” are defined as Mocks, Deployments, Code Run, and Code Debug actions, and they are measured concurrently for each Blackbird organization. All plans allow unlimited APIs while user and concurrent instances increase.

Designer Plan

• 1 User
• Unlimited APIs
• 5 Concurrent Instances (Mocks)

Developer Plan:

• 3 Users
• Unlimited APIs
• 5 Concurrent Instances

Enterprise Plan:

• Custom Users
• Unlimited APIs
• Custom Concurrent Instances and Volume Discounts
• Also includes Cluster Commands (powered by Telepresence)

Our self-serve plans are designed for individual developers and small teams. For companies with multiple API teams, partner organizations, or other needs requiring access to multiple API catalogs at one time, please contact sales regarding Blackbird Enterprise.

Telepresence is now available in Blackbird Enterprise, with unlimited access for 30 days in the Blackbird Free Trial. From the Blackbird CLI, developers can instantly establish a seamless connection between their local machine and a remote Kubernetes environment for advanced debugging, improving code quality.

Blackbird Free Trial offers Connects, Intercepts (10 each), and Preview URLs for users to try. For continued access, the Blackbird Enterprise plan offers custom limits on Connects, Intercepts (Global and Personal), and Preview URLs.

Ambassador offers Product Support with all paid subscriptions. Ambassador support includes access to our product support portal where users can submit support requests and access our knowledge base of resources for troubleshooting, best practices, and FAQs. Our standard support hours are Monday through Friday from 8 a.m. to 5 p.m. EST.

Blackbird Enterprise plans can also include specific Service Level Agreements (SLAs), a dedicated Customer Service Manager, onboarding services, and the option to upgrade to Priority Support, which includes 24/7 outage response.

For detailed product documentation and more, please visit our Blackbird Docs page and the Ambassador Community Slack Channel.